Terms & Conditions/Privacy Policy
Privacy and Security
As provided for in the European Union Regulation no. 679/2016 (hereinafter referred to as “GDPR”) and in particular in Article 13, we provide you below with the legally required information on the processing of your personal data.
Note for minors: We do not knowingly process data of children under the age of 14. However, if you are 14 years of age or younger, please obtain permission from your parent/guardian before providing your personal data. The website www.melloncino.com (hereinafter the “Website”) complies with applicable data protection laws and is constantly striving to improve the protection of its customers. This privacy notice informs you about the processing of your personal data in connection with the website www.melloncinos.com, its handling and the provision of services via the website.
DATA CONTROLLER IS MELLONCINO'S,
WHAT IS PERSONAL DATA?
Personal data is information relating to an identified or identifiable natural person, such as first name, last name, gender, e-mail address, telephone number, date of birth, postal address.
WHAT PERSONAL DATA IS PROCESSED?
When you create your personal user account, fill in the registration fields on the website or give us your consent, we process the personal data provided in this way, in particular the data defined in section 2.
Browsing data
The computer systems and software procedures used to operate this website acquire, in the course of their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment. These data are stored in anonymous and aggregate form and are used, also in aggregate form, for the sole purpose of obtaining anonymous statistical information on the use of the website and to check its correct functioning and are deleted, also in aggregate form, immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the website.
WHEN DO WE PROCESS YOUR DATA?
We process your personal data when you create your personal user account, when you order products via our website or when you subscribe to our newsletter. Unless otherwise stated in the following provisions, the legal basis for this data processing is Article 6(1)(b) and (a) GDPR (performance of a contract and consent).
PURPOSE OF DATA PROCESSING
Account
In order to shop on our website, you can create a personal account (hereinafter referred to as “user account”). In your user account, you can store personal data that will make it easier for you to shop in our online store. To create a personal user account, we need your personal data, your first and last name and, if applicable, your address and telephone number. In addition, users must provide their e-mail address and a password of their choice. The e-mail address provided by users also serves as login data for the user account. In addition, users can store their personal data in the user account and thus shop conveniently in the online store. This information can be updated at any time in the personal area of the user account (“user profile”). When registering, the user is asked to enter personal data, some of which - from time to time expressly marked as such - is mandatory and indispensable for registration (e.g. the e-mail address to which the newsletter is to be sent).
It is at the user's discretion whether or not to provide further data, and failure to provide such data shall in no way affect the user's registration, but may result in the user only being able to make partial use of the services. Of course, the user can delete his user account at any time and without giving reasons. The easiest way to do this is to send an email to melloncinos77@gmail.com. The legal basis for this data processing is Article 6(1)(b) GDPR (performance of a contract).
When ordering products in our online store, the processing of your personal data serves to enable and optimize the processing of your order, including payment and delivery. When paying by credit card, we receive the payment ID and the last four digits of the credit card number from our payment service provider. We require these for authentication and assignment of your order and therefore for your security. The personal data required for the payment is collected directly by the payment service provider. The legal basis for the aforementioned data processing is Art. 6 para. 1 b) GDPR (contract fulfillment) and Art. 6 para. 1 f) GDPR (legitimate interest, based on our interest in offering you a secure credit card payment option). Among other things, we also check all previous orders placed via your customer account. The system also checks whether the delivery address differs from the billing address, whether it is a new delivery address or whether the order is to be delivered to an intermediary center. After selecting the payment service provider, you will be asked for the data required to use this service.
This payment information is forwarded directly to the respective payment service provider and is not stored by Capri. We store your billing and delivery address data in your user account so that you do not have to enter them again the next time you make a purchase. This data can be changed at any time with effect for the future. If you do not agree with the payment method(s) offered, you can inform us of this in writing by letter or e-mail to melloncinos77@gmail.com. We will then review the decision in the light of your notification. Personal data processed in the context of orders will be deleted at the latest after expiry of the statutory warranty period, provided that there are no statutory retention obligations to the contrary.
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Newsletter
We offer all users of our community (users of www.southbeachsalento.com) the opportunity to receive our newsletter. To activate this, the user can register with their e-mail address on the corresponding page. Users can withdraw their consent at any time without giving reasons. The easiest way to do this is to click on the “Unsubscribe” link contained in every newsletter. The newsletter may also contain advertising banners, advertisements and offers from both the company and third parties. The legal basis for this procedure is Article 6(1)(a) of the General Data Protection Regulation (consent).
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Contacting us via the contact form:
If you send us inquiries via the contact form, we process the information you provide, including your contact details, in order to process the inquiry. This data is also stored in the event of follow-up inquiries. The legal basis is Article
GDPR (performance of contract - the processing of your data is necessary for the performance of the contract to answer your questions or requests) and Article 6.1 f) GDPR (balancing of interests - based on our interest in processing requests from users of our website). As controller for the processing,
MELLONCINO'S informs that users' personal data may be processed, subject to their consent, for the following purposes: a) Sending information, promotional and advertising material related to the brand (by way of example, but not limited to: sending newsletters, promotions, etc.); b) Carrying out studies and researches related to the use of the website. ); b) carrying out studies and statistical research; c) collecting data and information in general and in particular on the orientations and preferences of consumers and processing them with the aid of electronic tools in order to identify the products that may be of greater interest to them. ); b) the preparation of studies and statistical research; c) the collection of data and information in general.
MANNER AND PLACE OF PROCESSING
Personal data is processed using automated tools for the time strictly necessary to fulfill the purposes for which it was collected. Special security measures are taken to prevent data loss, unlawful or incorrect use and unauthorized access. The database is only accessible to authorized persons, using methods that guarantee the protection and confidentiality of the data by adopting security measures that prevent the loss of data, unlawful or incorrect use and unauthorized access. Despite all measures taken to protect your data, we cannot guarantee that unauthorized access or misuse of the services by third parties cannot be ruled out, given the current state of technology.
PLACE OF DATA PROCESSING
The processing operations related to the services of this website take place at the Data Controller's headquarters and are carried out exclusively by the Data Controller's technical staff appointed for this purpose in their capacity as Data Processors or by persons in charge of occasional maintenance operations. No data originating from the web service will be transmitted or disclosed. The personal data provided by users who request to participate in the services will be used exclusively to provide the requested service or provision and will only be communicated to third parties if this is necessary for this purpose. In its capacity as Data Controller, South Beach Salento may, directly or through the external data processors indicated on the website, store the personal data of users on dedicated servers and carry out all other processing operations by the personnel appointed for this purpose - the Data Controller and the Data Processor - in the capacity of Data Processor or by external agents during maintenance operations.
DATA PROCESSORS
For the operation of our website, we commission external data processing service providers (e.g. order dispatch, newsletter software, data centers). Where necessary, these service providers also process personal data. The service providers are carefully selected and monitored by us. The data is only processed in accordance with our instructions and is also bound by this privacy policy. Only in the presence of express authorization from the user, MELLONCINO'S will use his/her data for the activities referred to in the previous point, using automated tools without the intervention of an operator and/or for other purposes authorized by the user from time to time. The updated list of all data processors is available at each of the Data Controller's offices and can be requested at the following e-mail address: melloncinos77@gmail.com.
This list can be supplemented and/or updated later if necessary.
RETENTION PERIOD
Personal data will only be stored for as long as necessary to achieve the purposes stated here or as required by law (applicable civil, tax and financial law obligations). The data entered by you in accordance with section 3.1 will therefore be deleted no later than 10 years after the expiry of any retention periods under commercial and tax law. Automatically collected data within the meaning of section 3.2 will therefore be deleted or anonymized after 24 months.
YOUR RIGHTS
As a data subject, in accordance with Articles 15-21 of the GDPR, you have the right: a) to obtain confirmation as to whether or not your personal data is being processed; b) to obtain access to your personal data and to know its origin (if the data does not come directly from you), the purposes and objectives of the processing, the data of the persons to whom it is disclosed, the retention period of your data or the criteria used to determine it; c) to obtain the updating and rectification of your personal data so that it is always accurate and correct; d) in the cases referred to in Art. 17 GDPR, to request the erasure of your personal data or the restriction of processing; e) to obtain a copy of your personal data. You can therefore find out what personal data we have stored about you, where it comes from and how it is used, request that it be updated, corrected or supplemented and, in the cases provided for by the applicable provisions, request its deletion or restriction or oppose its processing. If you wish, you may request that the personal data we hold about you be transmitted in an electronically readable format and, where technically feasible, we may transmit your data directly to a third party specified by you.
All requests will be processed no later than one month after receipt, with the possibility of extending this period by a further two months if necessary, taking into account the complexity and number of requests received by the controller.
MODIFICHE ALLA POLITICA SULLA PRIVACY
Ci riserviamo il diritto di modificare la presente Informativa sulla privacy in qualsiasi momento. Forniremo comunicazione delle modifiche sostanziali della presente informativa sulla privacy inviando una e-mail all'indirizzo che ci hai indicato. Tali modifiche sostanziali avranno effetto sette (7) giorni dopo che tale avviso è stato fornito.